We help technology teams release software with confidence.
Confidence does not come from more tests, more automation or more AI alone. It comes from understanding risk, building quality into engineering, using the right people and practices, and having trustworthy evidence.
Start where you areCapacityManual QA teams, engineers and leads who can stand behind a release today.
Build what you needExpertiseFounder-led, senior support for bounded problems that need to move quickly.
Evolve as you growTransformationAssessment, release confidence checks and automation that remove repetition for good.
An honest starting point
OK Tech is a new firm. We do not have a wall of client logos or a stack of case studies yet. So judge us on what we can show now.
How we understand the problem, the evidence we use, the people we put around it, the way we price, and what lands in your hands once the work starts.
We are paid to help technology teams deliver better. Sometimes the immediate answer is more capacity. Sometimes it is specialist expertise. Sometimes it is changing the system so repeated effort disappears. We do not confuse activity with impact. A test suite is useful when it changes how the team works.
Our promise: we help technology teams release software with confidence.
Confidence comes from understanding risk, building quality into engineering, using the right people and practices, and having trustworthy evidence.
What we offer
How we support clients
Capacity, expertise and transformation are not the same product, and we label them honestly. The label should tell the truth about what the work is expected to achieve.
OutcomeThe immediate delivery problem is covered by people we can stand behind, with clear ownership and expectations.
Expertise
The right senior practitioner
Founder-led or specialist support for investigations, workshops, architecture, release engineering, automation, infrastructure, AI adoption and incident analysis.
OutcomeA bounded problem moves quickly because the right senior practitioner is on it.
Improvement & transformation
Faster, safer, less manual
Assessment, baseline measurement, release confidence checks, automation, CI/CD, observability, process change and fixed-scope implementation.
OutcomeThe client becomes faster, safer and less dependent on repeated manual effort.
If manual QA is what keeps a release moving today, we can provide that team. As we learn the system, we will also show where automation, infrastructure, process or ownership could remove repetition tomorrow. The client decides the pace.
A shared map
The Quality Journey
Every team sits somewhere on this path. We meet you at the stage you are actually at, and we are useful at all five.
1
Foundations
Stage one
2
Confidence
Stage two
3
Automation
Stage three
4
Quality Engineering
Stage four
5
Intelligent Quality
Stage five
Human judgement
People remain accountable for quality and risk.
Engineering discipline
Good architecture, testability, CI/CD, observability and sound practice come first.
Intelligent leverage
Use automation and AI where they improve speed, coverage, insight or maintenance.
Human-in-the-loop
Model-generated claims are hypotheses until checked against evidence.
Where most engagements begin
The Quality Health Check
Six questions we answer with your engineers, your incident history and your pipeline data, not a slide deck. The answers become the baseline everything else is measured against.
Where are we today in our quality journey?
Where are we losing confidence in our releases?
What are our biggest quality risks?
What is causing repeated failure or manual effort?
What should we fix first, and what should we deliberately not fix?
Where can people, engineering, automation or AI create the most useful leverage?
What we need from you
Access to the engineers doing the work, not only their managers.
Read access to incident history, pipeline data and production telemetry.
One named owner who can change a process, not only approve a document.
Permission to share the numbers internally, including the uncomfortable ones.
A written baseline before implementation begins so neither side can move the goalposts later.
If we disagree with a technical decision, we will explain the evidence and the consequence we expect. If you choose a different route, we will record that decision and execute it properly. If the decision makes the agreed outcome impossible, we would rather stop than keep billing against an outcome we no longer believe can be reached.
Commercial model
How we engage
Capacity is quoted by role, seniority and duration. Consulting and transformation work is priced against agreed outcomes, with a written scope and baseline before anything begins. Re-measurement is part of the work, not an extra.
Team capacity
Quoted by role, seniority and duration.
Principal Consultant
Day-rate engagement for investigations, workshops, architecture and other bounded problems that need a senior practitioner.
Assessment
Fixed fee, four weeks. Measured baseline, ranked failure modes, a costed 90-day plan, and initial release confidence design.
Work packages
Fixed fee for each agreed outcome.
Re-measurement
Included with transformation work.
Our guarantee
For fixed-scope improvement packages, if the agreed measure has not moved by the agreed date, and the agreed access and assumptions have held, we keep working at our own cost until it does or refund that work package.
The assessment, week by week
What lands on your desk
An assessment runs four weeks. Every deliverable is dated, has an extraction method beside it, and is created in your systems.
Every week
A short note covering what moved, what did not, any release exception, and the causes logged rather than fixed.
1
End of week 1
Baseline v1. The agreed measures, dated, with the extraction method beside each one.
2
End of week 2
Failure-mode inventory. Release failures and production incidents from the previous 90 days, grouped by where they could have been caught.
3
End of week 3
Costed 90-day plan. Work packages, targets, dates and prices. We also list work we recommend against.
4
End of week 4
Release confidence checks agreed with the engineers who will live with them.
Implementation
Working capability delivered through your normal review process.
Handover
The named owner runs the routine twice with us present and once more with us out of the room.
90 days later
Re-measurement.
Everything is created in your systems and remains yours.
Defining ready to release
Release confidence checks
Four checks, each with a standard, a reason to exist, and a named person who decides when it is not met. Agreed with the engineers who will live with them.
Platform health
Standard
All health checks pass
What it tells you
Downstream signals are trustworthy
When it is not met
Fix platform first.
Critical journeys
Standard
100% pass on agreed critical profiles
What it tells you
Release confidence
When it is not met
One named owner records any accepted exception.
Change confidence
Standard
Agreed pass threshold with no new high-severity defects
What it tells you
Wider regression around the changed surface
When it is not met
Engineering owner accepts any known defect in writing.
Risk exploration
Standard
Time-boxed charter completed and written up
What it tells you
Triggered for unusual or high-risk change
When it is not met
Sponsor accepts remaining risk in writing.
"A check without a clear decision attached to it is just a metric."
How we decide when process is not enough
Eight principles
These were written for us before they were written for you. If a principle only works when it stays private, it is not a principle we should keep.
101
Make the work count
Every engagement should be able to name the problem it is solving. Activity alone is not the result.
202
Solve the cause when the cause is worth solving
Immediate fixes matter, but repeated failure needs a cause, an owner and a commercial decision.
303
Build systems that survive people
Write runbooks, release checks, templates and reasoning so another engineer can run the routine.
404
Evidence can change our mind
We measure before we argue and we make it safe to change position when new evidence appears.
505
Practitioners first
We advise on things we can build, debug or operate. Strategy should leave something working behind.
606
Use the right leverage
Headcount, automation and AI all have a place. Use the right one for the current need.
707
Engineering serves the business
The elegant answer is not always the right answer if the timing, cost or risk is wrong.
808
Leave capability behind
The goal is not to become indispensable. The client should know what they will own and how we will prove handover.
When principles collide
Ship the release, then remove the cause.
Evidence beats preference.
The client decides.
Call compliance compliance.
Our stance on AI
People, engineering and AI
We embrace AI, but we do not sell AI as a substitute for engineering. We help clients use it where it creates leverage while preserving human judgement, accountability and evidence.
People
Develop skills, judgement, curiosity and ownership.
Engineering
Build testable systems, reliable pipelines, observable production and sustainable automation.
Technology
Use automation and AI to remove repetition, accelerate investigation and increase useful feedback.
Evidence
Validate assumptions and make release risk visible.
Outcome
Greater confidence to release.
When the tests weren't the problem
On one automation platform, whole suites would occasionally fail without an obvious product change. Deeper telemetry showed that the problem was not the tests or the product, but an under-resourced execution environment. We fixed the environment rather than tuning the tests around unreliable infrastructure.
Before trusting a test result, make sure the platform producing it is healthy.
How an engagement ends
For transformation work, the finish line is written on day one. We name the capability you will own, the person who will own it, and the condition that proves handover is complete.
Handover is complete when your own people can run the routine twice with us present and once with us out of the room.
What we reuse
We reuse anonymised patterns such as release confidence designs, extraction methods and failure-mode taxonomies. We do not reuse incident narratives, production data, names or anything that could identify your organisation.
Production access is read-only and any exports are deleted within 30 days of handover.
Why a small firm
Founder-led and practitioner-led means a problem can be followed from product to pipeline to infrastructure without turning every boundary into a hand-off.
One team follows the problem end to end, without hand-offs at every boundary.
Who is behind OK Tech
Practitioners, not account managers
Founder-led means the people you meet in the first conversation are the people who do the work.
DK
Founder & Principal Consultant
Devinder 'Dev' Khaira
Ten years building quality engineering, automation and release systems across mobile gaming, high-scale SaaS and media. Recent work includes release confidence, CI/CD, observability, incident analysis and AI-assisted engineering.
MC
Co-founder
Marie Cruz
Quality consultant, speaker and co-author of Contract Testing in Action. Brings a systems view of testing, observability and modern quality engineering.
Before you get in touch
A test you can run before you call us
Take your last three production incidents. For each one, name the earliest stage that could realistically have caught it: definition, architecture, build, deployment or observability. Nothing you enter here leaves your browser.
Verdict
Pick a stage for each incident.
Be honest about "realistically". The answer that flatters the process is usually not the earliest one.
Get in touch
Tell us about the release you are least confident in.
That is usually the right place to start a Quality Health Check.